Contact Us
We are friendly bunch so if you have a question or something we can help with then please do get in touch via the form below.
Please be aware classes will not synchronise until their “Go Live” date as set in your timetable package (Nova-T in SIMS).
**Year 7 Will normally sync a couple of days after main cohort.
Class Charts in September
September is a busy month for you and for us! We are here to help, please be aware we solve issues more efficiently if you email us rather than call us. You should be able to help yourself really quickly with common issues if you check our Back to September page so please do check there for FAQs first.
If you do need to contact us then please help us help you, information such as this is a great help:
- Clear description of the issue you are facing
- Which school you are from
- Involved class/pupil names only when essential to the query
- Involved teacher names & email used for logging in
- Screenshots including relevant images from your School Information System (e.g. SIMS) (*Please redact any sensitive information from screenshots where possible)
UK Office
Phone: 01348 800 100
Fax: 020 3695 0385
Edukey Education Ltd
10 West Street, Fishguard
Pembrokeshire, SA65 9AE
USA Office
Tel : 1-312-800-9569
Fax : 1-585-512-8755